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Their support is non-existant..
Love it, but have the exact same problem as above.
Paid for it, new computer, and no I cant download it unless I pay for it again, I still have all my purchase details which states.
"Lifetime support and updates.
the ease to which you could add things onto your ipad. Itunes deleted most of my music files.
dont bother with it. it was a great program for its time but they stopped support after 5th gen ipods and closed down. Cons: current support for win 8More
Did everything it was supposed to do,helped me with my new I-pod. Transferred all my music to the new I-Pod with no problems. Only problem no costumer support.
absolutely no customer support. Purchased a new computer, could not install the program on it, tried to get in touch with anapod by phone or email. Everything was and still is ignored.More
Red Chair Software Support (or lack of it!).
Like other people, I bought and installed Anapod.
A good program and very useful.
That's the good news!
And now, the bad news.
I replaced my hard drive and so, I wanted to download again, the program which has been paid for to include updates etc.
So, I went to Red Chair Software/Anapod website to do just that.
No way! The site will not allow registered users login - Explorer reports" Cannot display the web page"
Red Chair Software, do not respond to their "Support" web page nor do they respond to email support enquiries.
Amazingly, I can still buy the program again at any time from the same site.
Come on Red Chair, its not hard, customers do not come back and pay again for something already paid for.
Well, not me anyway.
Has anybody got a copy, I can reinstall?
Dodgy software business company.More
Anapod Explorer - Support?.
I got version 9.0.2 about a year ago. When I tried to upgrade to v9.0.3 the program refused to install (it claimed that the installer had "expired"). Sent several emails to Red Chair - no response.
Do NOT send them your money.
I liked the program when it worked.
Now it doesn't work. Can't re-install it. Can't install upgrade. No response/support from Red Chair.More
Excellent and complete manager for your iPod